Frequently Asked Questions
Q) Is this compatible with the Garmin ANTUSB-m?
A) Yes! STÎC is a drop in replacement for standard ANT+ USB sticks, such as the Garmin ANTUSB-m
Q) My PC won't auto find the drivers, where can I get them?
A) Right down below! Scroll down and you'll be able to download a zipped folder of the drivers. You'll need to unzip them to point your pc to the drivers.
Q) How do I connect heartbeatz Connect?
A) For heartbeatz related questions, refer here: https://npe-inc.zendesk.com/hc/en-us/categories/360002513812-heartbeatz
Q) I am having signal dropouts, what do I do?
A) Signal issues can happen for a variety of reasons and vary depending on your environment. You can try a couple of things:
- Move your STÎC closer to your devices via a USB extension cable
- Position your STÎC so that the logo on the plastics is facing your connected devices
If the above options don't work, you can always reach out to firstname.lastname@example.org for help