Runn... LEDs

Comments

7 comments

  • Mike Seabourne

    I just installed my Runn on our manual speedfit treadmill. Connected to my Garmin and it shows 13kmh at a walking pace! I then checked on the GymTrakr app and same thing. I performed a factory reset and re-checked and it is still massively inaccurate! As this is a manual treadmill I have no way of calibration at a steady 5mph. Any ideas as to why this would be so inaccurate out of the box? Improving accuracy was the entire reason for this purchase. Largely disappointed at this stage with the product!

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  • Mike Kearns

    Was excited to get the Runn to supplement my Zwift treadmills for better accuracy. So far I am underwhelmed. Took three attempts to calibrate to my treadmill. Finally got it finished and paired with Zwift and performed the Zwift in-app calibration. To test I ran 1/2 mile at 6.5 mph treadmill speed, which should correspond to ~8:57/mile. During my Zwift run the speed bounced around from 0.0 to 7.9 mph and everywhere in between. Never held a constant speed for more than 2-3 secs. After a 1/2 mile run, average pace on Zwift was 9:55/mile, 1:00/mile off. Would love suggestions on how to improve accuracy. As of now, it’s no better what my Apple Watch records.

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  • Erin Eskew

    We have opened up support tickets so that we can get more information to solve these issues!

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  • Shawn DeBoer

    Same issue as Mike S above with my recently set up Runn.  Runn is measuring speed significantly higher (~60%) than treadmill speed.  Also, I noticed via the GymTrakr app that the speed registers in the app when the stickers pass under (using 3 stickers) and then drops to zero in GymTrakr when no sticker passing.  is this normal?

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  • Gabriele Tarsia Incuria

    hi. after the first test, the sensor stop to transmit cadence. what should i do?

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  • Hayden Rhodes

    Have also got the same issue as Mike S above. I'm not convinced, how can I calibrate to 5mph if the treadmill cannot be trusted in the first instance? Very disappointed, I thought this was plug and play out of the box with no need for calibration. Have opened a help desk ticket, will see how we get on.

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  • Carlos Soto

    Just installed my Runn on a curved motorless treadmill and it shows ridiculously slow paces. Tried calibrating it on a motorized treadmill and seems fine but when it's back on the curved mill goes crazy again. I can sprint full throttle at 10 minutes per mile according to it. Also it doesn't measure cadence and elevation is stuck at - 10.

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