lag conection

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JM cachito

• January 17, 2020 16:22

I bought the CABLE so that it would connect to my BKOOL trainer and use it in ZWIFT in the calibration part it takes to receive the signal that I already started pedaling and when it says to stop this it stays at the same speed even when I am not pedaling . Anyway I was able to train in ZWIFT And the signal takes time to arrive sometimes it takes 7 seconds up to 1 min to arrive signal and change, it does not respect cadence or speed either, I do not know what to do

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• Official comment

  

  Erin Eskew

  • January 17, 2020 17:28

  Hi, we would be happy to help you get this sorted out! I'm going to open a support ticket so that we can get more information from you.

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