Latest Firmware RUNN
Hi - I updated to the latest firmware tonight, and I can't get my Runn to broadcast any speed. It see both ANT and Bluetooth, but it won't actually register the speed of the treadmill. Worked fine this morning prior to the update. I tried recalibrating three times.
Hi Corey! I am going to open up a support ticket to help with this.Comment actions
Seem to have the same issue here.
Did install the new RUNN, checked if the strips where detected, paired to Zwift. All worked in the right way.
Did the update (worked okay) can connect both ant+ and Bluetooth but no reading of speed.
Tried a reset but that did not help. Could it be that it does not detect /read the strips anymore?
Hi Martin - If you can send us an e-mail, we would be happy to help get this sorted out for you! Support e-mail: firstname.lastname@example.org
Good to see that the RUNN even has over night self repairing power :-)
Well to fill you in, Erin reacted quick and at first he let me check if the problem also existed on hogh speeds (it did).
After that first check he provided a stepwise procedure to flash some software (with an app over bluetooth) into the RUNN.
The porcedure was clear and after finishing the update the RUNN works like a charm.
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