Red LED won’t stop flashing

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Matthew Hertz

• September 20, 2020 18:49

I have had the CABLE+ for 5 months and it suddenly stopped connecting. The red LED keeps flashing (once per 1.5 seconds) and nothing will connect to it. I have turned off every Bluetooth device in the house, changed its battery, and it still does not work. Is there a way to reset its state?

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• Official comment

  

  Erin Eskew

  • September 21, 2020 14:09

  Hi Matthew! You should try the following steps:

  1. Delete any app on any device you use CABLE with
  2. Restart the device(s)
  3. Redownload the apps & connect

  If you are still experiencing issues, you can e-mail us at support@npe-inc.com

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  David Springsguth

  • November 10, 2020 15:45

  I am also suffering the same issue.

  I have removed all apps and re-installed but Cable is still flashing red at 1.5-2 secs.

  New firmware update has caused this to happen and I can no longer train indoors - is there the ability to factory reset etc?

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