Red LED won’t stop flashing
Hi Matthew! You should try the following steps:
- Delete any app on any device you use CABLE with
- Restart the device(s)
- Redownload the apps & connect
If you are still experiencing issues, you can e-mail us at firstname.lastname@example.orgComment actions
App ver 1.3.2
Cannot get app to provide HW or FW version.
Cannot get cable to turn on. No lights, blinking or otherwise. All batteries new on all devices: Garmin speed, cadence, hrm, Powertap power meter. When speed sensor is spun; green light blinks on speed but cable does not see.
iPhone 12 Pro ver 15.6. Firmware for cable was updated.
No other apps open.
Cannot get to work to capture Ant + and out put to Bluetooth on phone.
Any help? Revert firmware? It all worked fine for years with a double tap…
Hello - For issues with connecting your CABLE, please reach out directly and file a support ticket with the following link: https://npe-inc.zendesk.com/hc/en-us/requests/new
North Pole Engineering Support
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